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META 2

Bibliography and Coding of Public Library Valuation Studies and Commentary

January 2013–June 2019
Selected updates March 2023
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Research Studies for Coding 

Appleton, L., Hall, H., Duff, A. S., & Raeside, R. (2018). UK public library roles and value: A focus group analysis. Journal of Librarianship and Information Science, 50, 275–283. doi: https://doi.org/10.1177/0961000618769987 

Arts Council England. (2014). Evidence review of the economic contribution of libraries. Retrieved from https://www.artscouncil.org.uk/sites/default/files/download- file/Evidence_review_economic_contribution_libraries_2014.pdf 

Arts Council England. (2013). Envisioning the library of the future: Phase 3: Online Survey. Retrieved from https://www.artscouncil.org.uk/sector-resilience/envisioning-library- future#section-6 

Audunson, R. (2016). The library and quality of life. Scandinavian Public Library Quarterly, 49(1/2), 28-29. Retrieved from http://slq.nu/?article=volume-49-no-1-2-2016-13 

Beckett, E. K. (2014). Exploring the relationships between constructs of library value and local 1 
government public library funding: A study of New Jersey public libraries [Dissertation]. Rutgers The State University of New Jersey-New Brunswick. Retrieved from https://rucore.libraries.rutgers.edu/rutgers-lib/44008/PDF/1/play/ 

Berk & Associates. (2013). Santa Clara Public Library District 2013 return on investment report. Retrieved from https://www.sccl.org/SCCL/media/About/sccld_full_report_final.pdf 

Broad, G., Parr, A., & Turda, A. (2015, March). Building strong and vibrant communities: The value of Sault Ste. Marie’s Public Library. Retrieved from http://www.nordikinstitute.com/wp-content/uploads/2011/12/SSM-Public- Library_Value-SROI.pdf 

California State Library. (2019). The value of California’s public libraries. Retrieved from www.library.ca.gov/services/to-libraries/value-of-libraries/ 

Chen, T. T., & Ke, H. R. (2017). Public library as a place and breeding ground of social capital: A case of Singang Library. Malaysian Journal of Library & Information Science, 22(1), 45-58. 

Copenhagen Economics. (2015). The Economic Impact of Public Libraries. Retrieved from http://www.fremtidensbiblioteker.dk/upl/website/pdf-engelsk/SamlefinalopslagUK1.pdf 

Department for Digital, Culture, Media & Sport. (2015, December 16). Case study —
British Library's Business & IP Centre national network: The British Library's Business & IP Centre national network contributes to local economic growth. Retrieved from https://www.gov.uk/government/case-studies/enterprising-libraries 

Fairfax County Public Library. (2019, January 2). ROI report: A business case for the Fairfax County Public Library’s value to the community. Retrieved from https://www.fairfaxcounty.gov/library/roi-report-business-case-fairfax-county-public- librarys-value-community 

Flaherty, M. G. (2013). Consumer health information provision in rural public libraries: A comparison of two library systems. Library Quarterly: Information, Community, Policy, 83, 155–165. 

Fleeter, H. B. (2016). Return on investment analysis of Toledo Lucas County Public Library. Retrieved from http://www.utoledo.edu/centers/urban- affairs/publications/LucasLibReport.pdf 

Fujiwara, D., Lawton, R., & Mourato, S. (2015). The health and wellbeing benefits of public 2 
libraries: Full report. Arts Council England and SIMETRICA. Retrieved from https://www.artscouncil.org.uk/sites/default/files/download- file/The%20health%20and%20wellbeing%20benefits%20of%20public%20libraries.pdf 

Gómez-Hernández, J. A., Hernández-Pedreño, M., & Romero-Sánchez, E. (2017). Social and digital empowerment of vulnerable library users of the Murcia Regional Library, Spain. El profesional de la información, 26(1), 20-33. 

Gorichanaz, T., & Turner, T. (2017). All the Community’s a stage: The public library’s part in community information provision. Library Quarterly: Information, Community, Policy, 87, 99–116. 

Halpin, E., Rankin, C., Chapman, E. L., & Walker, C. (2015). Measuring the value of public libraries in the digital age: What the power people need to know. Journal of Librarianship and Information Science, 47(1), 30-42. 

Hájek, P., & Stejskal, J. (2017). Library usage mining in the context of alternative costs: the case of the municipal library of Prague. Library Hi Tech, 35, 565–583. 

Hájek, P., & Stejskal, J. (2015). Modelling public library value using the contingent valuation method: The case of the Municipal Library of Prague. Journal of Librarianship and Information Science, 47(1), 43-55. 

Hamilton Public Library. (2017). Discover HPL: Measuring the impact of Hamilton Public Library. Retrieved from https://www.hpl.ca/sites/default/files/Economic_Impact_of_Hamilton_Public_Library_20 16_Feb9ver_AODA.pdf 

Haas Center. (2013). Taxpayer return on investment in Florida public libraries. Retrieved from http://roi.info.florida.gov/Content/PDFs/Studies/Library%20ROI%202013.pdf 

Howard Fleeter & Associates (2016, April). Return on investment of Ohio’s libraries & comparison with other states. Retrieved from http://olc.org/wp- content/uploads/documents/post-id_2060/2016/04/Ohio-Public-Libraries-ROI-Report.pdf 

Huysmans, F., & Oomes, M. (2013). Measuring the public library’s societal value: A methodological research program. IFLA journal, 39(2), 168–177. 

Wolfe, Ikeuchi, A., Tsuji, K., Yoshikane, F., & Ikeuchi, U. (2013). Double-bounded dichotomous choice CVM for public library services in Japan. Procedia-Social and Behavioral Sciences, 73, 205–208. 

James, S. (2013, September). Hutt City libraries social return on investment analysis. Retrieved from http://iportal.huttcity.govt.nz/Record/ReadOnly?Tab=3&Uri=4576756 

Jarrett, J. E. (2017). Texas public libraries: Economic benefits and return on
Retrieved from https://repositories.lib.utexas.edu/bitstream/handle/2152/45600/bbr-2017- texas-public-libraries.pdf 

Johnson, C. A., & Griffis, M. R. (2014). The effect of public library use on the social capital of rural communities. Journal of Librarianship and Information Science, 46, 179-190. 

Kaluthanthri, P. C., & Edirisinghe, J. (2016). The economic value of the Colombo Public Library, Sri Lanka: contingent valuation approach. Pacific Rim Property Research Journal, 22, 115-126. 

Kawartha Lakes Public Library. (2015). Public Library Economic Impact Study [Powerpoint Slides]. Retrieved from 

https://drive.google.com/file/d/0BwLnmBwFXNmBZ0lnaVFzUHhxWDg/view?pli=11 Kelleher, A. (2013). Not just a place to sleep: Homeless perspectives on libraries in central 

Michigan. Library Review, 62(1/2), 19-33.
Lal, J. (2013, July). A Return on Investment Study of Salt Lake County Library Services. 

Retrieved from https://www.slcolibrary.org/gl/glal/pdf/slclsROIStudy2013.pdf 

Linhartová, V., & Stejskal, J. (2017). Public libraries services and their economic evaluation. In Scientific Papers of the University of Pardubice, Series D, Faculty of Economics & Administration, 25(41), 90–101. 

London Public Library. (2015, November). A perspective on the economic impact of London Public Library on the city of London. Retrieved from www.londonpubliclibrary.ca/sites/default/files/Economic%20Impact%20of%20London% 20Public%20Library_final_long%20version_web_0.pdf 

Mainka, A., Hartmann, S., Orszullok, L., Peters, I., Stallmann, A., & Stock, W. G. (2013). Public libraries in the knowledge society: Core services of libraries in informational world cities. Libri, 63, 295-319.

Mandel, L. H., Spears, L. I., Guenther, D., & McClure, C. R. (2013, December). Costs of and benefits resulting from public library e-government service provision: Findings and future directions from an exploratory study. First Monday, 18(12). doi: http://dx.doi.org/10.5210/fm.v18i12.4805 

Martin Prosperity Institute. (2013, December). So much more: The economic impact of the Toronto Public Library on the City of Toronto. Retrieved from http://martinprosperity.org/media/TPL%20Economic%20Impact_Dec2013_LR_FINAL.p df 

Martínez, R. T. (2013). The value of public libraries in society: Barcelona Province Municipal Libraries Network (MLN) experience. Department of Studies and Foresight Library Services Management Office. Retrieved from https://www.diba.cat/documents/16060163/22275360/valor_social_bibliotequesXBM_an gles.pdf/39255278-b39e-4f98-893e-76869b63a4b4 

McCahill, D., Birdi, B., & Jones, R. B. (2018). Investigating the public response to local government decisions to reduce or remove public library services. Journal of Librarianship and Information Science. doi: 0961000618768028. 

Mehra, B., Bishop, B. W., & Partee, R. P., II. (2017b). How do public libraries assist small businesses in rural communities? An exploratory qualitative study in Tennessee. Libri, 67, 245–260. 

Meyer, J. (2018). Poverty and public library usage in Iowa. Public Library Quarterly, 37, 53-60. doi: 10.1080/01616846.2017.1312193 

McIntosh, C. R. (2013). Library return on investment: Defending the contingent valuation method for public benefits estimation. Library & Information Science Research, 35(2), 117–126. 

Miller, J. (2014). A comparative study of public libraries in Edinburgh and Copenhagen and their potential for social capital creation. Libri, 64(4), 316−326. 

Milton Public Library. (2014, September). The economic impact of the Milton Public Library on the town of Milton. Retrieved from https://www.mpl.on.ca/documents/2014_10EconomicImpact.pdf

Morgan, A. U., Dupuis, R., D’Alonzo, B., Johnson, A., Graves, A., Brooks, K. L., . . . & Grande, D. (2016). Beyond books: Public libraries as partners for population health. Health Affairs, 35, 2030-2036. 

Morgan, A. U., Dupuis, R., Whiteman, E. D., D’Alonzo, B., & Cannuscio, C. C. (2017). “Our doors are open to everybody”: Public libraries as common ground for public health. Journal of Urban Health, 94(1), 1-3. 

Nashville Area Chamber of Commerce, The Research Center. (2016, April). Economic impact and contribution analysis: Nashville Public Library. Retrieved from https://library.nashville.org/sites/default/files/field/page/file/nashville-public-library- impact-and-contribution_study.pdf 

Neto, A. B. F. (2018). Charity and public libraries: Does government funding crowd out donations? Journal of Cultural Economics, 42, 525-542. 

Neto, A. B. F., & Hall, J. (2017). Economies of Scale and Governance of Library Systems: Evidence from West Virginia (No. 17-13). Retrieved from http://busecon.wvu.edu/phd_economics/pdf/17-13.pdf 

Neuman, S. B., & Moland, N. (2019). Book deserts: The consequences of income segregation on children’s access to print. Urban Education, 54(1), 126-147. 

Newmarket Public Library. (2016). In Federation of Ontario Public Libraries, Recent Ontario public library economic impact studies. Retrieved from http://fopl.ca/news/recent- ontario-public-library-economic-impact-studies/ 

Noh, Y. (2017). Research on the development of economic value evaluation indices for public libraries. International Journal of Knowledge Content Development & Technology, 7(3), 87–111. 

Noh, Y. (2016). A study on the perception of librarians of the impact that libraries have on society. International Journal of Knowledge Content Development & Technology, 6(2), 109-147. Also reported in Noh, Y., Lee, K. H., & Choi, S. K. (2018). A study on comparing the perception between librarians and users about libraries’ value. International Journal of Knowledge Content Development & Technology, 8(2), 67-100. 

Obal, M. P. (2015). An economic valuation of Marikina City Library using revealed preference methods. Journal of Philippine Librarianship, 35, 1-18.

Oliphant, T. (2014) “I’m a library hugger!”: Public libraries as valued community assets. Public Library Quarterly, 33, 348-361. doi: 10.1080/01616846.2014.970431 

Ottawa Public Library. (2016, November). Check out the benefit: The economic benefits of the Ottawa Public Library. Retrieved from https://biblioottawalibrary.ca/sites/default/files/PDFs/eb_long_en.pdf 

Pennecke, S. J. (2018, April 13). ODU study says Norfolk library system's ROI comparable to other cities. Inside Business: The Hampton Roads Business Journal. Retrieved from https://pilotonline.com/inside-business/news/economic-development/article_d72c4e46- 3f43-11e8-ba7e-17c1a4518102.html 

Pichova, S., & Stejskal, J. (2015). Return-on-investment of public investments to systems which provide public services-a case study. Retrieved from https://www.econstor.eu/bitstream/10419/124814/1/ERSA2015_01399.pdf Also reported in Pichova, S., & Stejskal, J. (2018). The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using the Czech Library as an example. In A. Dias, B. Salmelin, D. Pereira, M. S. Dias (Eds.), Modeling Innovation Sustainability and Technologies (pp. 65–75). Springer, Cham. 

Pichova, S., & Stejskal, J. (2018). The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using the Czech Library as an example. In A. Dias, B. Salmelin, D. Pereira, M. S. Dias (Eds.), Modeling Innovation Sustainability and Technologies (pp. 65–75). Springer, Cham. 

Pickering Public Library. (2014, November). The economic impact of the Pickering Public Library on the City of Pickering. Retrieved from http://www.picnet.org/sites/default/files/EconomicImpact%25202014.PDF 

Quick, S., Prior, G., Toombs, B., Taylor, L., & Currenti, R. (2013, March). Cross-European survey to measure users’ perceptions of the benefits of ICT in public libraries. Retrieved from https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/22718/Final%20 Report%20-%20Cross-European%20Library%20Impact.pdf 

Roig, M. L., & Martínez, R. T. (2013). Return on Investment of Municipal Libraries Network of the Barcelona province (2007-2011). Retrieved from https://www.diba.cat/documents/16060163/22275360/ROI_edicio_web_angles.pdf/40a47 193-1114-446d-a206-e16172550609 

Ruiu, M. L., & Ragnedda, M. (2016). Between digital inclusion and social equality: The role of public libraries in Newcastle upon Tyne. Library and Information Research, 40(123), 69- 87. 

San Francisco Public Library (2015, September). Reinvesting and renewing for the 21st century: A community and economic benefits study of San Francisco’s Branch Library improvement program. Retrieved from https://sfpl.org/pdf/about/commission/ReinvestingRenewing.pdf 

SGS Economics and Planning. (2018, May). Libraries work! The socio-economic value of public libraries to Victorians. Retrieved from https://www.sgsep.com.au/download_file/view_inline/1706 

Shepherd, J., Vardy, K., & Wilson, A. (2015). Quantifying patron time-use of a public library. Library Management, 36, 448–461. doi: https://doi.org/10.1108/LM-09-2014-0110 

Silk, K. (2014, June 28). Halton Hills Public Library creates over $18 million in total economic impact. Retrieved from https://libraryresearchnetwork.org/halton-hills-public-library- creates-over-18-million-in-total-economic-impact/ 

Sin, S. C. J., & Vakkari, P. (2015). Perceived outcomes of public libraries in the US. Library & Information Science Research, 37, 209–219. 

Skarzynski, J., & Nassimbeni, M. (2016). Evaluating the impact of the public library book collection: a case study of two public libraries in Cape Town. South African Journal of Libraries and Information Science, 82(1), 26-35. 

Skelly, L.M. (2014). The Public Library’s Contribution to Economic Growth and Development: A path analysis [Dissertation]. Retrieved from https://www.researchgate.net/publication/279713095_The_public_library's_contribution_to_economic_growth_and_development_a_path_analysis/download 

Skelly, L., Stilwell, C., & Underwood, P. G. (2015). Correlations between the economy and public library use. The Bottom Line, 28(1/2), 26-33. 

Skot-Hansen, D., Hvenegaard Rasmussen, C., & Jochumsen, H. (2013). The role of public libraries in culture-led urban regeneration. New Library World, 114(1/2), 7-19. 

Stejskal, J., & Hájek, P. (2015). Evaluating the economic value of a public service—the case of the Municipal Library of Prague. Public Money & Management, 35(2), 145–152. 

Stejskal, J., Hájek, P., & Rehak, T. (2016). The economic value of book loans–the case of the Municipal Library of Prague. Libri, 66, 303-311. 

Stratford Public Library. (2015, February). Under the umbrella—Stratford Public Library: SPL’s economic impact. Retrieved from https://libraryresearchnetwork.org/wp- content/uploads/2016/09/UUFebruary2015.pd 

Tessler, A. (2013, January). Economic valuation of the British Library. Retrieved from http://www.bl.uk/aboutus/stratpolprog/increasingvalue/britishlibrary_economicevaluation .pdf

The Research Center Nashville Area Chamber of Commerce. (2017, January). Economic impact and contribution analysis: Williamson County Public Library. Retrieved from http://lib.williamson-tn.org/UserFiles/Servers/Server_10280/File/WCPL%20FINAL.pdf

Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., & Oomes, M. (2014). Perceived outcomes of public libraries in Finland, Norway and the Netherlands. Journal of Documentation, 70, 927-944. 

Vakkari, P., Aabø, S., Audunson, R., Huysmans, F., Kwon, N., Oomes, M., & Sin, S. C. J. (2016). Patterns of perceived public library outcomes in five countries. Journal of Documentation, 72, 342-361. 

Vakkari, P. (2014). Models explaining the perceived outcomes of public libraries. Journal of Documentation, 70, 640-657. 

Vancouver Island Regional Library. (2016, July). Assessing the economic impact of Vancouver Island Regional Library on our Member Communities. Retrieved from http://virl.bc.ca/wp-content/uploads/2018/08/ROI-Report-PRINT.pdf

Whitacre, B., & Rhinesmith, C. (2015). Public libraries and residential broadband
adoption: Do more computers lead to higher rates? Government Information Quarterly, 32, 164–171.


PEW Research Studies 

Horrigan, J. B. (2016, September 9). Libraries 2016. Pew Research Center. Retrieved from http://www.pewinternet.org/2016/09/09/libraries-2016/

Horrigan, J. B. (2015, September 15). Libraries at the crossroads: The public is interested
in new services and thinks libraries are important to communities. Pew Research Center. Retrieved from http://www.pewinternet.org/2015/09/15/libraries-at-the-crossroads/

Pew Research Center (2013, January 22). Library services in the digital age: Summary of findings. Retrieved from http://www.pewinternet.org/2013/01/22/library-services/ 

Raine, L. (2016, April 7). Libraries and learning. Pew Research Center. Retrieved from http://www.pewinternet.org/2016/04/07/libraries-and-learning/ 

Zichur, K., Purcell, K., & Rainie, L. (2014, March 13). From distant admirers to library lovers— and beyond: A typology of public library engagement in America. Pew Research Center. Retrieved from http://www.pewresearch.org/wp-content/uploads/sites/9/2014/03/PIP- Library-Typology-Report_031314.pdf


ALA, PLA, and OCLC Reports 

American Library Association. (2018). State of America’s libraries report 2018: Public libraries. Retrieved from http://www.ala.org/news/state-americas-libraries-report- 2018/public-libraries 

American Library Association. (2017). Libraries Transform year two report: September 1, 2016 to August 31, 2017. Retrieved from http://www.ala.org/advocacy/sites/ala.org.advocacy/files/content/libraries-transform-2- year-report-final-revised.pdf 

Project Outcome. (2018, June). Project Outcome: Insights for adopting the model. Retrieved from 

https://www.projectoutcome.org/ckeditor_assets/attachments/402/pro_out_pages_010719 .pdf 

Project Outcome. (2017). Year in review: 2017 report. Retrieved from https://www.projectoutcome.org/ckeditor_assets/attachments/359/pla-project-outcome-2- year-annual-report-final.pdf 

Project Outcome. (2016). Year in review: 2016 report. Retrieved from https://www.projectoutcome.org/annual-report 

OCLC and American Library Association. 2018. From Awareness to Funding: Voter Perceptions and Support of Public Libraries in 2018. Dublin, OH: OCLC. https://doi.org/10.25333/C3M92X. 
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Global Libraries Initiative Reports 

Al, U., Andrade Blanco, P., Chiranov, M., Cruz Silva, L. M., Devetakova, L. N., Dewata, Y., ... & López Naranjo, A. (2015). Global Libraries impact planning and assessment progress. Performance Measurement and Metrics, 16, 109-131. 

Cottrill, J., Letelier, F., Blanco, P. A., García, H., Chiranov, M., Tkachuk, Y., ... & Krauls-Ward, I. (2015). From impact to advocacy: working together toward public library sustainability. Performance Measurement and Metrics, 16, 159-176. 

Paley, J., Cottrill, J., Errecart, K., White, A., Schaden, C., Schrag, T., ... & Streatfield, D. (2015). The evolution of global libraries’ performance measurement and impact assessment systems. Performance Measurement and Metrics, 16, 132-158. 

Streatfield, D., Andrade Blanco, P., Chiranov, M., Dryžaite, I., Kochanowicz, M., Liubyva, T., & Tkachuk, Y. (2015). Innovative impact planning and assessment through Global Libraries. Performance Measurement and Metrics, 16, 177-192. 


Library Valuation Methodology Articles, Books 

Arns, J. W. (2013). Assessing the value of public library services: A review of the literature and meta-analysis (META). Retrieved from http://www.libsci.sc.edu/metaweb/ValuingPublicLibraries_FinalReport.pdf 

Ashley, B., & Niblett, V. (2014). Researching the economic contribution of public libraries. Evidence Based Library and Information Practice, 9(4). Retrieved from https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/23379/17759 

Becker, S. (2015, September 18). Outcomes, impacts, and indicators. Library Journal. Retrieved from http://lj.libraryjournal.com/2015/09/managing-libraries/outcomes-impacts-and- indicators/ 

Calvert, P., & Goulding, A. (2015). Narratives and stories that capture the library’s worth: A qualitative approach to measuring value and impact in New Zealand’s libraries. Performance Measurement and Metrics, 16, 276–288. 

Davis, D., & Plagman, E. (2015). Project Outcome: Helping libraries capture their community impact. Public Libraries, 54(4), 33-37.

Dhyrbye, L. H. (n.d.). Trick or treat: Using economic impact analysis in demonstrating value of public libraries. Retrieved from http://www.fremtidensbiblioteker.dk/upl/website/- economic-impact-of-public-libraries---afslutning/Artikel2final.pdf 

Egbert, M. (n.d.). Program evaluation [Powerpoint Slides]. Meridian Library District. Retrieved from http://libraries.idaho.gov/files/ProgramEvaluationSlides.pdf 

Griffis, M. R. & Johnson, C.A. (2014). Social capital and inclusion in rural public
libraries: A qualitative approach. Journal of Librarianship and Information Science, 46, 96–109. 

Hoffman, B. (n.d.). Outcome-based evaluation [Powerpoint Slides]. Retrieved from https://webjunction.org/content/dam/WebJunction/Documents/webJunction/2017-07/obe- recorded-presentation-slides.pdf 

Huber, J., & Potter, S. (2015). The purpose-based library. Chicago, IL: Neal-Schuman. Institute of Museum & Libraries Services. (n.d.). Outcome based evaluation basics. Retrieved 

from https://www.imls.gov/grants/outcome-based-evaluation/basics
Irwin, B., & St-Pierre, P. G. (2014). Creating a culture of meaningful evaluation in public 

libraries: Moving beyond quantitative metrics. SAGE Open, October-December, 1-15. International Standards Organization. (2014). ISO 16439: 2014: Information and documentation —Methods and procedures for assessing the impact of libraries. Geneva: ISO.
Lamont, M. (2017). Using economic data to demonstrate the value of the library. Qualitative and Quantitative Methods in Libraries, 4(1), 69-75. 

Markless, S., & Streatfield, D. (2014, September 7). Recent developments in library evaluation, statistics and measurement – and why they are important. Retrieved from http://library.ifla.org/891/1/89-markless-en.pdf 

Matthews, J. R. (2017). The evaluation and measurement of library services. Santa Barbara, CA: Libraries Unlimited. 

Matthews, J. R. (2016). Adding value to libraries, archives, and museums. Santa Barbara, CA: Libraries Unlimited. 

Matthews, J. R. (2015). Assessing outcomes and value: It’s all a matter of perspective. Performance Measurement and Metrics, 16, 211–233. 

Matthews, J. R. (2013). Valuing information, information services, and the library: Possibilities and realities. Portal: Libraries and the Academy, 13(1), 91-112. 

Micka, T. L. (2013). Demonstrating the value of the public library: Economic valuation and the advocacy imperative. School of Information Student Research Journal, 3(1), 4-18. Retrieved from https://scholarworks.sjsu.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&http sredir=1&article=1127&context=slissrj 

Pinto, L. G. (2014). Library performance continuum and the imperative of meta-evaluation. Performance Measurement and Metrics, 15(3), 86-98. 

Pinto, L. G., & Ochôa, P. (2014). Information Society and Library Evaluation Transitions in Portugal: A Meta-evaluation Model and Frameworks (1970–2013). Liber Quarterly, 23), 214–236. 

Public Libraries Connect. (2019). The impact of libraries as creative spaces: Creative spaces impact framework. Retrieved from http://www.plconnect.slq.qld.gov.au/manage/research/libraries-as-creative- spaces/creative-spaces-impact-framework 

Pundsack, K. (2014, December17). Inputs, outputs, and outcomes—oh my! Public Libraries Online. Retrieved from http://publiclibrariesonline.org/2014/12/inputs-outputs-and- outcomes-oh-my/ 

Ryan, P., & Cole, B. (2016). Public Libraries. In D. Koufogiannakis & A. Brettle (Eds.), Being evidence based in library and information practice (pp. 105-119). London: Facet Publishing. 

Scottish Library and Information Council. (2015). How good is our public library service?: A public library improvement model for Scotland. Retrieved from https://scottishlibraries.org/media/1084/hgiopls-landscape-web-2017.pdf 

Stilwell, C. (2016). The public library as institutional capital: towards measures for addressing social inclusion and combating poverty. Information Development, 32(1), 44-59. 

Tenopir, C. (2013). Building evidence of the value and impact of library and information services: methods, metrics and ROI. Evidence Based Library and Information Practice, 8, 270-274. doi: https://doi.org/10.18438/B8VP59 

Urquhart, C., & Tbaishat, D. (2016). Reflections on the value and impact of library and information services: Part 3: Towards an assessment culture. Performance Measurement and Metrics, 17(1), 29-44 doi: https://doi.org/10.1108/PMM-01-2016-0004 

Urquhart, C., & Turner, J. (2016). Reflections on the value and impact of library and information services: Part 2: Impact assessment. Performance Measurement and Metrics, 17(1), 5-28. doi: https://doi.org/10.1108/PMM-01-2016-0001 

Urquhart, C. (2015). Reflections on the value and impact of library and information services: Part 1: Value identification and value creation. Performance Measurement and Metrics, 16(1), 86-102. doi: https://doi.org/10.1108/PMM-02-2015-0005 


Commentary on New/Current Directions for Public Library Valuation: 

Arts Council England. (2013a). Envisioning the library of the future: Phase 3: Understanding what people value about libraries. Retrieved from https://www.artscouncil.org.uk/sector- resilience/envisioning-library-future#section-6 

Arts Council England. (2013b). Envisioning the library of the future: Phases 1 & 2 full report. Retrieved from https://www.artscouncil.org.uk/sector-resilience/envisioning-library- future#section-6 

Coalition for Networked Information. (2013, August 24). The transformation of the public library—Access to digital information in a networked world: Public libraries in the information age. Retrieved from https://www.cni.org/resources/historical-resources/the-transformation-of-the-public- library 

Department for Digital, Culture, Media & Sport. (2017, March 28). Guidance—Libraries shaping the future: good practice toolkit. Retrieved from https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice- toolkit/libraries-shaping-the-future-good-practice-toolkit 

Depriest, M. J. (2016). Removing barriers to access: Eliminating fines and fees on children’s materials. Colorado State Library. Retrieved from http://hermes.cde.state.co.us/drupal/islandora/object/co:25676/datastream/OBJ/view 

Du, Y. (2016). Small libraries, big impact: How to better serve your community in the digital age. Santa Barbara, CA: Libraries Unlimited. 

Farkas, M. G. (2013). Building and sustaining a culture of assessment: Best practices for change leadership. Library Faculty Publications and Presentations [originally published in Reference Services Review, 41(1), 13‐31. doi http://dx.doi.org/10.1108/00907321311300857]. Retrieved from https://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=1077&context=ulib_fac 

Field, N., & Tran, R. (2018). Reinventing the public value of libraries. Public Library Quarterly, 37, 113-126. doi: 10.1080/01616846.2017.1422174 

Garmer, A. K. (2014, October). Rising to the challenge: Re-envisioning public libraries. Aspen Institute Dialogue on Public Libraries. Retrieved from https://csreports.aspeninstitute.org/documents/AspenLibrariesReport.pdf 

Goldman, M. (2018). Strategies for sustainable funding: A metadata review of the independent library district model. Public Library Quarterly, 37, 139-149. doi: 10.1080/01616846.2018.1456889 

Gustina, M. (2018, April 18). Critical optimism: Reimagining rural communities through libraries. In the Library with the Lead Pipe. Retrieved from http://www.inthelibrarywiththeleadpipe.org/2018/critical-optimism/ 

Hildreth, S., & Sullivan, M. (2015). Rising to the challenge: Re-Envisioning public libraries. Journal of Library Administration, 55, 647-657. doi: 10.1080/01930826.2015.1085247 

IDEO. (2015). Design thinking for libraries: A toolkit for patron-centered design. Retrieved from http://designthinkingforlibraries.com/ 

IDEO. (2015b). Design thinking for libraries activities workbook: A toolkit for patron-centered design. Retrieved from http://designthinkingforlibraries.com/ 

IDEO. (2015c). Design thinking in a day: An at-a-glance guide for advancing your library. Retrieved from http://designthinkingforlibraries.com/ 

Irwin, B., & Silk, K. (2019). Changing stakeholder expectations of library value. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1571398 

Jaeger, P. T., Gorham, U., Bertot, J. C., & Sarin, L. C. (2013). Democracy, neutrality, and value demonstration in the age of austerity. The Library Quarterly, 83, 368-382. 

Janes, J. (Ed.). (2013). Library 2020: Today’s leading visionaries describe tomorrow’s library. Lanham, MD: The Scarecrow Press, Inc. 

Kajberg, L. (2018) Re-visiting Paul Wasserman’s The New Librarianship: A Challenge for 15 
Gilpin, G, Karger, E. & Nen, K.A. The Returns to Public Library Investment (REVISED July 2021). Working Paper, No. 2021-06, April 2021 
Change. Public Library Quarterly, 37, 375-386. doi: 10.1080/01616846.2018.1511963 

Knight Foundation. (2017, March). Developing clarity: Innovation in library systems. Retrieved from https://kf-site- production.s3.amazonaws.com/publications/pdfs/000/000/233/original/Knight_UL_Innov ation_Report_final.pdf 

Lankes, R. D. (2016). The new librarianship field guide. Cambridge, MA: The MIT Press. 

Libraries Taskforce. (2016). Libraries deliver: Ambition for public libraries in England 2016- 2021. (London: CILIP). Retrieved from https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_ data/file/579207/Libraries_Deliver_- _Ambition_for_Public_Libraries_in_England_2016_to_2021__accessible_version_.pdf 

Margolis, M. (2014). The library story: A strategic storytelling toolkit for public libraries. Get Storied. Retrieved from https://www.powerlibrary.org/wp- content/uploads/2014/12/PA_StorytellingTOOLKIT.pdf 

Marx, A. W. (2017, Dec. 18). The case against library fines—According to the head of The New York Public Library. Retrieved from https://qz.com/1158839/the-case-against-library- fines-according-to-the-head-of-the-new-york-public-library/ 

Matthews, J. R. (2019). The fragile future of the public library: A disaster or an opportunity. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1565797 

Matthews, J. R. (2018). Evolution—But at what speed? Public Library Quarterly, 37, 355. doi: 10.1080/01616846.2018.1541127 

Matthews, J. R. (2018). Management frameworks and the broader perspective. Public Library Quarterly, 37, 263-278. doi: 10.1080/01616846.2017.1399764 

Matthews, J. R. (2018). The challenges of goodness and value. Public Library Quarterly, 37, 229-232. doi: 10.1080/01616846.2018.1507194 

Matthews, J. R. (2018). Today’s future is not the same as tomorrow’s future. Public Library Quarterly, 37, 111-112. doi: 10.1080/01616846.2018.1462074 

McDonald, C. G. (2014). Putting the user first: 30 strategies for transforming library services. Chicago, IL : Association of College and Research Libraries.

Netherlands Institute for Public Libraries. (2014, January). The library of the future: Hub for knowledge, contact and culture. The Hague. Retrieved from https://www.kb.nl/sites/default/files/library_of_the_future_12082014_def.pdf 

Palfrey, J. G. (2015). BiblioTech: Why libraries matter more than ever in the age of Google. New York, NY: Basic Books. 

Real, B., & Rose, R. N. (2018). Rural public libraries in America: Continuing and
impending challenges. In B. Real (Ed.), Rural and small public libraries: Challenges and opportunities, Advances in Librarianship, 43, 37–59. UK: Emerald Publishing Limited. 

Schmidt, A., & Etches, A. (2014). Useful, usable, desirable: Applying user experience design to your library. Chicago, IL: ALA Editions. 

Scottish Library and Information Council, &Carnegie Trust. (2015). Ambition and opportunity: A strategy for public libraries in Scotland, 2015-2020. Retrieved from https://scottishlibraries.org/media/1133/ambition-opportunity-scotlands-national-public- library-strategy.pdf 

Smith, M. (2019). Top ten challenges facing public libraries. Public Library Quarterly. doi: 10.1080/01616846.2019.1608617 

Smith, S. A. (2014). The future of small rural public libraries in America: A report
prepared for the Board of the Langlois Public Library. Public Library Quarterly, 33, 83– 85. doi: 10.1080/01616846.2013.848138 

Starker, R. (2017). Transforming libraries: A toolkit for innovators, makers, and seekers. Irvine, CA: EdTech Team Press. 

Swan, D. W., Grimes, J., & Owens, T. (2013, September). The state of small and rural libraries in the United States. Research Brief No. 5. Washington, DC: Institute of Museum and Library Services. Retrieved from http://www.imls.gov/assets/1/AssetManager/Brief2013_05.pdf 

Urban Libraries Council. (2016). Leadership brief: Building connected communities. Retrieved from 

https://icma.org/sites/default/files/308133_ULC_Leadership_Brief_Building_Connected_ Communities.pdf 
17 
Wilansky, L. S. (2017, July 21). Five lessons for libraries looking to innovate in the 21st century. Retrieved from https://knightfoundation.org/articles/five-lessons-for-libraries-looking-to- innovate-in-the-21st-century 


Public Libraries and Social Capital 

Barclay, D. A. (2017). Space and the social worth of public libraries. Public Library Quarterly, 36, 267-273. doi: 10.1080/01616846.2017.1327767 

Berndtson, M. (2013). Public libraries and placemaking. Paper presented at: IFLA WLIC 2013—Singapore—Future Libraries: Infinite Possibilities. Retrieved from http://library.ifla.org/224/ 

Frederiksen, L. (2015, January). “Our public library”: Social reproduction and urban public space in Toronto. Women’s Studies International Forum, 48, 141-153. doi: http://dx.doi.org/10.1016/j.wsif.2014.11.009 

Johnson, C. A., & Griffis, M. R. (2014). The effect of public library use on the social capital of rural communities. Journal of Librarianship and Information Science, 46(3), 179-190. 

Lopez, M. E., Caspe, M., & McWilliams, L. (2016). Public libraries: A Vital space for family engagement. Cambridge, MA: Harvard Family Research Project. Retrieved from http://www.ala.org/pla/sites/ala.org.pla/files/content/initiatives/familyengagement/Public- Libraries-A-Vital-Space-for-Family-Engagement_HFRP-PLA_August-2-2016.pdf 

Norton, M. H. & Dowdall, E. (2017, January). Strengthening networks, sparking change: Museums and libraries as community catalysts. Retrieved from https://www.imls.gov/publications/strengthening-networks-sparking-change-museums- and-libraries-community-catalysts 

Svendsen, G. L. H. (2013). Public libraries as breeding grounds for bonding, bridging and institutional social capital: The case of branch libraries in rural Denmark. Sociologia Ruralis, 53(1), 52-73. 

Vårheim, A. (2014a). Trust in Libraries and Trust in Most People: Social Capital Creation in the Public Library. Library Quarterly: Information, Community, Policy, 84(3), 258–277. 

Vårheim, A. (2014b). Trust and the role of the public library in the integration of refugees: The 18 
case of a Northern Norwegian city. Journal of Librarianship and Information Science, 46(1), 62-69. 


Public Libraries and Democracy, Social Unrest 

Batchelor, O. (2017). Getting out the truth: the role of libraries in the fight against fake news. Reference services review, 45, 143-148. 

Bats, R. (2016). Libraries after Charlie: From neutrality to action. Library Trends, 2, 128-142. Belletante, J. (2016). Putting crises behind us: A new opportunity for libraries. Library Trends, 65, 154-164.
Byrne, A. (2018). Democracy and libraries: Symbol or symbiosis? Library Management, 39, 284-294. 

Cottrell, M. (2015a, May 1). Baltimore’s library stays open during unrest: Q&A with CEO Carla Hayden. American Libraries. Retrieved from https://americanlibrariesmagazine.org/blogs/the-scoop/qa-carla-hayden-baltimore/ 

Cottrell, M. (2015b, May 15). Libraries respond to community needs in times of crisis Baltimore, Ferguson just two recent examples of libraries offering refuge. American Libraries. Retrieved from https://americanlibrariesmagazine.org/2015/05/15/libraries-respond-to- community-needs-in-times-of-crisis/ 

Hart, G., & Nassimbeni, M. (2016). Libraries and a “better life for all”: The politics, processes, and promises of the South African LIS Transformation Charter. Library Trends, 65(2), 198-216. 

Keseroğlu, H. S. (2016). Politics and Public Libraries in the Republic of Turkey. Library Trends, 65, 180-197. 

Kranich, Nancy. (2013). Libraries and strong democracy: Moving from an informed to a participatory 21st century citizenry. Indiana Libraries, 32(1), 13-20. doi:10.7282/T37H1GZ5 

Lor, P. J. (2013). Burning libraries for the people: Questions and challenges for the library profession in South Africa. Libri, 63, 359–372. 

Lor, P. J. (2014, August). Risks and benefits of visibility: Librarians navigating social and political turbulence. Paper presented at the IFLA World Library and Information Congress, Lyon, France. Retrieved from http://library.ifla.org/836/1/200-lor-en.pdf 

Lor, P. J. (2018). Democracy, information, and libraries in a time of post-truth discourse. Library 19 Management, 39, 307-321.

Lor, P.J. (2016). Risks and benefits of visibility: Librarians navigating social and political Turbulence. Library Trends, 65, 108-127.

Merklen, D. (2016). Is the library a political institution? French libraries today and the social conflict between Démocratie and République. Library Trends, 65, 143-153. 

Miller, W. M. (2015, August 16). Connecting libraries and social justice: One year after Ferguson at NCAAL. American Libraries. Retrieved from https://americanlibrariesmagazine.org/blogs/the-scoop/connecting-libraries-and-social- justice/ 

Novak, M. (2016, January 28). How are libraries helping displaced people? World Economic Forum. Retrieved from https://www.weforum.org/agenda/2016/01/how-are-libraries- helping-displaced-people 

Satgoor, U. (2015). Celebrating libraries in 20 years of democracy: An overview of library and information services in South Africa. IFLA journal, 41, 97-111. 

Stilwell, C. (2018). Information as currency, democracy, and public libraries. Library Management, 39, 295-306. doi: https://doi.org/10.1108/LM-08-2017-0078 

Stilwell, C. (2016). Public libraries and social inclusion: An update from South Africa. In Gorham, U., Greene Taylor, N., & Jaeger, P.T. (Eds), Advances in Librarianship: Perspectives on Libraries as Institutions of Human Rights and Social Justice, 41 (pp. 123-146). Emerald, Bingley. doi: 10.1108/S0065-283020160000041006. 

Stilwell, C., Bats, R., & Lor, P.J. (2016). Introduction: redefining the role of libraries in the political process and conflict situations. Library Trends, 65, 93-107. doi: 10.1353/lib.2016.0024. 


Public Library Programs and Services 

Balina, S. (2014) Public Libraries—Facilitators of information society and e-inclusion in Latvia. Procedia—Social and Behavioral Sciences, 109, 412-416. doi: http://dx.doi.org/10.1016/j.sbspro.2013.12.482 

Berman, E. (2016, March 15). How libraries can guide people through the maze of information available in the digital age. Retrieved from https://knightfoundation.org/articles/how- libraries-can-guide-people-through-maze-information-available-digital-age 

Bertot, J. C., Real, B., Lee, J., McDermott, A. J., & Jaeger, P. T. (2015, October 1). 2014 digital inclusion survey: Survey findings and results. Information Policy & Access Center. Retrieved from http://digitalinhlusion.umd.edu/sites/default/files/uploads/2014DigitalInclusionSurveyFin alRelease.pdf 

Bishop, B. W., Mehra, B., & Partee, R. P., II. (2016). The role of rural public libraries in small business development. Public Library Quarterly, 35, 37–48. doi: 10.1080/01616846.2016.1163971 

Born, C., Henkel, M., & Mainka, A. (2018). How public libraries are keeping pace with the times: Core services of libraries in informational world cities. Libri, 68, 181-203. 

Bunić, S. (2013). Libraries and the homeless: Experiences, challenges and opportunities— socioeconomic background of homelessness in Croatia. Library Review, 62(1/2), 34-42. doi: https://doi.org/10.1108/00242531311328131 

Cabello, M., & Butler, S.M. (2017, March 30). How public libraries help build healthy communities. Retrieved from https://www.brookings.edu/blog/up-front/2017/03/30/how- public-libraries-help-build-healthy-communities/ 

California Library Association. (2017). Lunch at the library. Retrieved from https://lunchatthelibrary.org/ 

Chang, A., & Tao, R. (2015, December 15). Pop-up media centers connect Detroit communities with information. Retrieved from https://knightfoundation.org/articles/pop-media-centers- connect-detroit-communities-information 

Circle, A. (2018) Customer experience in public libraries. Public Library Quarterly, 37, 356- 374. doi: 10.1080/01616846.2018.1522937 

Colibaba, A., Skinner, M. W., & Furgal, C. (2019): The challenges and opportunities of sustaining volunteer-based rural libraries. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1576117 

Coward, C., Maclay, C., & Garrido, M. (2018, May). Public libraries as platforms for civic engagement. Retrieved from 

https://digital.lib.washington.edu/researchworks/bitstream/handle/1773/41877/CivLib.pdf

Crist, B., Donovan, C. V., Doran-Myers, M., & Hofschire, L. (2019). Supporting Parents in Early Literacy through Libraries (SPELL): An evaluation of a multi-site library project. Public Library Quarterly, 1-13. doi: https://doi.org/10.1080/01616846.2019.1622070 

Digital Media Research Centre, Queensland University of Technology. (2015). The impact of libraries as creative spaces. Retrieved from http://www.plconnect.slq.qld.gov.au/__data/assets/pdf_file/0003/339717/SLQ-Creative- Spaces-Low-Res.pdf 

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Flaherty, M. G., & Miller, D. (2016, April). Rural public libraries as community change agents: Opportunities for health promotion. Journal of Education for Library and Information Science, 57, 143–150. 

Ford, A., & Hughes, C. (2017, June 1). Coming home, building community: Aiding elders on a Native American reservation. American Libraries. Retrieved from https://americanlibrariesmagazine.org/2017/06/01/coming-home-building-community- tribal-library/ 

Friedman, D. B., Kornegay, V., Tanner, A., Bergeron, C. D., Sisson, D. C., Weis, M. A., & Patterson, L. L. (2016). Partnering with the public library for health care education: An evaluation of Affordable Care Act messages. Public Library Quarterly, 35, 1-22. 

Hider, P., M. Given, L., & Scifleet, P. (2014). Community information portals: Content and design issues for information access. Library Hi Tech, 32, 435-449. 

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Hughes, C. (2017). Rural libraries services for older adults: A nationwide survey. Public Library Quarterly, 36, 43-60. doi: 10.1080/01616846.2017.1275626 

Hunt, E., & Takashima, H. (2017). Book Buddies: A K-3 literacy program that grows readers through relationships at Harris County Public Library. Texas Library Journal, 93(1), 10. 

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Lopez, S. (2018). Project Outcome results in action. Public Library Quarterly, 37, 150-165. doi: 10.1080/01616846.2018.1448208 

Luo, L. (2018). Health information programming in public libraries: A content analysis. Public Library Quarterly, 37, 233-247. doi: 10.1080/01616846.2018.1498704 

Luo, L. (2015). Consumer health reference interview: Ideas for public librarians. Public Library Quarterly, 34, 328-353. 

Luo, L., & Park, V. T. (2013). Preparing public librarians for consumer health information service: A nationwide study. Library & Information Science Research, 35, 310-317. 

Maarno, R. (2014). A library for all—Including people with print disabilities. Scandinavian Library Quarterly, 74(4). Retrieved from http://slq.nu/?article=volume-47-no-4-2014-7

Malachowski, M. (2014). Public libraries participating in community health initiatives. Journal of Hospital Librarianship, 14, 295-302. 

Mehra, B., Bishop, B. W., & Partee, R. P., II. (2017a). Small business perspectives on the role of rural libraries in economic development. Library Quarterly: Information, Community, Policy, 87, 17–35. 

Moxley, D. P., & Abbas, J. M. (2016). Envisioning libraries as collaborative community Anchors for social service provision to vulnerable populations. Practice: Social Work in Action, 28, 311–330. doi: 10.1080/09503153.2015.1135891 

Nemec-Loise, J. (2014, September 23). A little extra help—Why public libraries need social workers. Public Libraries Online. Retrieved from http://publiclibrariesonline.org/2014/09/a-little-extra-help-why-public-libraries-need- social-workers/ 

Nichols, J. A. (2017, October 16). Powering civic engagement at the Free Library of Philadelphia using Pokémon Go. Retrieved from https://knightfoundation.org/articles/powering-civic-engagement-at-the-free-library-of- philadelphia-using-pok-mon-go 

Nicholson, K. (2019). Collaborative, creative, participative: Trends in public library innovation. Public Library Quarterly, 38, ___. doi: 10.1080/01616846.2019.1571399 

Ninh, K. N. B. (2014). Myanmar’s libraries: A potential catalyst for community development. Retrieved from http://asiafoundation.org/in-asia/2014/02/05/myanmars-libraries-a- potential-catalyst-for-community-development/ 

Noh, Y. (2017). A study of the effects of library creative zone programs on creative thinking abilities. Journal of Librarianship and Information Science, 49, 380-396. 

Parrish, C., & Schmidt, T. M. (2017). Play & read: Lessons learned from early literacy outreach. Children & Libraries, 15(1), 30. 

Passy, J. (2018, July 25). Why libraries are an economic lifeline for millions of Americans. MarketWatch. Retrieved from https://www.marketwatch.com/story/libraries-are-an- economic-lifeline-for-millions-of-americans-2018-07-24 

Real, B., Bertot, J. C., & Jaeger, P. T. (2014, March). Rural public libraries and digital inclusion: Issues and challenges. Information Technologies and Libraries, 3(1), 6–24.

Real, B., & Bogel, G. (2019). Public libraries and the opioid crisis, Part 1: Context and commitment. Public Library Quarterly, 1-22. doi: https://doi.org/10.1080/01616846.2019.1626693 

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Suaiden, E. J. (2018). The public library and the skills of the XXI century. Profesional de la Informacion, 27, 1136-1144 [available only in Spanish]. 

Terrile, V. C. (2016). Public library support of families experiencing homelessness. Journal of Children and Poverty, 22, 133-146. doi: 10.1080/10796126.2016.1209166 

Texas State Library and Archives Commission. (2017). To be well read . . . you must be well fed: Public libraries and the USDA summer food service program. Retrieved from https://www.tsl.texas.gov/summerreading/summerfood 

Thorpe, K., & Galassi, M. (2018). Diversity, inclusion & respect: Embedding indigenous priorities in public library services. Public Library Quarterly, 37, 180-194. doi: 10.1080/01616846.2018.1460568 

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General Sources 

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