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Online Course Quality Coach

The Online Course Quality Coach (Coach Q) is a resource designed to support online course quality and continuous improvement efforts at USC.

Coach Q is a custom AI assistant that helps educators strengthen online courses, better understand online course quality expectations, and identify opportunities for continuous improvement.

Access to the Online Course Quality Coach is provided through USC ChatGPT EDU. You may need to claim your USC ChatGPT account before accessing the tool.

If you receive a 404 error message, you are likely not logged into the USC ChatGPT EDU environment and will not be able to access Coach Q. Please log in to the USC ChatGPT EDU environment and try the link again.

Conversations within USC ChatGPT EDU are private. USC does not have access to your chat history or conversations, and information shared through USC ChatGPT EDU is not used to train AI models.

Designed as a coaching and preparation resource, the Online Course Quality Coach does not conduct official course reviews or make pass/fail decisions. Instead, it provides developmental feedback based on materials you share and directs you to relevant CTE resources.

How Coach Q Can Support You

Coach Q can help you:

  • Understand online course quality standards
  • Strengthen course materials such as syllabi, assignments, rubrics, announcements, and discussion prompts
  • Identify strengths and opportunities for improvement
  • Prepare for a course quality review
  • Prepare for a consultation with an instructional designer

Getting Started

When you open Coach Q in USC ChatGPT EDU, you will see four conversation starters:

  • Review my syllabus and suggest improvements
  • Help me prepare for a course quality review
  • Improve this assignment, rubric, or discussion prompt
  • Help me prepare for a consultation with an instructional designer

These conversation starters are simply examples of how to begin. You are not limited to the prompts displayed on the screen. Coach Q can answer questions related to online course quality, course design, course materials, accessibility, quality review preparation, and online teaching practices.

Recommended Materials

For the most meaningful feedback, upload documents whenever possible. Examples include:

  • Syllabus
  • Assignment instructions
  • Rubric
  • Course schedule
  • Discussion prompt
  • Announcement
  • Module overview
  • Accessibility report
  • Selected course content

If documents are unavailable, screenshots may be uploaded to provide additional context.

Connect with an Instructional Designer

Coach Q is intended to complement, not replace, instructional design support. Educators who would like individualized guidance, feedback, or assistance with course design are encouraged to consult with an instructional designer.

Ready to get started? Access the Online Course Quality Coach through USC ChatGPT EDU.

Questions or Feedback?

Contact Aisha Haynes at haynesa@mailbox.sc.edu.


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