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Division of Human Resources

HR Contact Training for HCM PeopleSoft

HR Contact Training Program 

This is a week-long foundational training program for ‘HR at USC’ aimed at providing HR Contacts with a strong baseline for policies, regulations processes and systems.

New HR Contacts will not be granted access in HCM PeopleSoft, PeopleAdmin, or I-9 Advantage until they have completed this training program. Time commitment required after the scheduled hours for completion of assignments. Successful completion of assignments and full attendance is required for credit to be given for this training.

Existing HR Contacts are welcome to register for this course as a refresher.

To register, click the date below. You will be redirected to the online reservation system of the Organizational and Professional Development Office. Additional program details, including the training course schedule, are housed in the registration link. *Note that Student Employment is not part of this training program.

HR Contact Training 2024


Request Access to the HCM PeopleSoft System

  1. Register for and attend one of the required HR Contact training sessions listed above. Access will not be granted until training is completed.
  2. Complete an HCM All Access Form [pdf] and have your supervisor or area HR Contact sign as the authorizing signature.
  3. Attach the completed HCM Access Request form to a ServiceNow request:
    1. Log into Service Now using your USC Net ID and Password
    2. In the search box type "HCM"
    3. Select "PeopleSoft - Access and Request" from the list of responses, this will bring up a form or ticket
    4. On the ticket:
      1. Check the box for "Access".
      2. Describe your request for access to HCM PeopleSoft in the comments section.
      3. Click on the paperclip icon or the "add attachments" button at the bottom right corner of the form and upload your completed and signed HCM Access form.
      4. Click the blue "order now" button to submit your ticket.

All access requests go through HR for training verification and data steward approval. You will receive an email once your request has been approved and your access has been updated. You cannot initiate HR related actions in HCM PeopleSoft until the access has been granted.

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